VALORANT Val 9 Error: What It Is and How to Fix It
The VALORANT VAL 9 error ('There was an error connecting to the platform') appears when connecting online; check Riot's server status and your network, or delete the Riot Games folder from your hard…
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In brief
AI summaryThe VALORANT VAL 9 error shows the message 'There was an error connecting to the platform. Please restart your client' and appears when players try to connect online.
As of September 2021, there was no clear fix for VAL 9; first check the Riot Games Service Status page and Down Detector, then check your network by restarting your Wi-Fi box for 30 seconds or using ethernet.
If the servers and network are fine, VAL 9 may come from corrupted or missing game files, and deleting the Riot Games folder from your hard drive is the suggested fix.
Contents5 sections
One of the errors VALORANT players run into now and then is the Val 9 error. If you have come across this error, we have shared its cause and solution.
What Is the VALORANT Val 9 Error?
Recently, many VALORANT players have started reporting that they receive the same error notification: “There was an error connecting to the platform. Please restart your client. Valorant Error Code: VAL 9.” This particular error seems to appear when players try to connect online. At first you might think the VALORANT game servers are down or going through maintenance. There is no clear fix for the Val 9 error yet, but the methods below may sometimes work for you.
VALORANT Val 9 Error Fix
Check the Server Status
Check the Valorant Status Message on the Riot Games Service Status page. Choose your preferred language and region, and the information you need will be sent to you. You can also go to the Down Detector Valorant Status page to double-check outage reports, the last 24 hours of information, a live outage map, the most frequently reported problems and more.
Check Your Network Connection
It is also possible that your internet connection is interfering with the server. To double-check this issue, use the same network connection to run and play another online multiplayer game on your computer.
Or, turn off your Wi-Fi box, wait 30 seconds and restart it. This method fixes any temporary software glitch.
Also, try using a wired (ethernet) connection instead of a wireless (Wi-Fi) connection to reduce ping. Finally, double-check that your internet connection is both fast and stable.
Delete the Riot Games Folder
If neither the game server nor your internet connection seems faulty, it is highly likely that your installed game files are corrupted or, in this case, that internet game files are missing. To fix the problem, all you need to do is delete the Riot Games folder from your hard drive.
For example, if you put the Valorant game on your C: drive, you can find the Riot Games folder by going to this location: Riot Games > C: > ProgramData > This PC You will find a Metadata folder and a machine.cfg file, and the RiotClientInstalls.json file is inside this folder.
Frequently asked questions
Questions answered in this article
What Is the VALORANT Val 9 Error?
Recently, many VALORANT players have started reporting that they receive the same error notification: “ There was an error connecting to the platform. Please restart your client. Valorant Error Code: VAL 9. ” This particular error seems to appear when players try to connect online. At first you might think the VALORANT game servers are down or going through maintenance. There is no clear fix for the Val 9 error yet, but the methods below may sometimes work for you.
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