How to Fix the Netflix Black Screen on PC, Android, iOS and Samsung Smart TV
To fix the Netflix black screen on PC, clear the browser cache, reload the site, update Netflix, sign in again or run it as administrator; on phones clear the app cache, and on Samsung TVs check the…
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In brief
AI summaryIn June 2022, Netflix black screen fixes on PC included clearing the browser cache and history, reloading the site, updating Netflix through Microsoft Store and running the app as administrator.
On Android and iOS, the Netflix black screen guide says to clear the app cache (Storage and cache), reinstall the app, update it, check internet speed and Netflix servers, and turn off any VPN.
On a Samsung Smart TV, the Netflix black screen fixes are checking or swapping the HDMI cable and port, checking the internet connection, reinstalling the Netflix app and casting directly instead of mirroring.
Contents11 sections
Netflix Black Screen Problem 2022! PC, iOS, Android, Samsung Smart TV
Netflix may be the most popular app of recent times. Although its rivals multiply quickly by the day, Netflix keeps expanding its body of content. But as with every app, some problems can occur from time to time. In this article we will cover the fix for the Netflix black screen problem, and we hope our guide helps you.
Netflix Black Screen Problem 2022 on PC
Watching Netflix shows and movies on a big screen gives users greater pleasure. For this reason most users prefer a PC over a phone. To fix the black screen problem on PC:
Clear the Browser Cache
You can comfortably solve browser-related problems when you clear the cache. If you use Netflix in a browser, the cache may be the cause of the black screen problem. You can follow the steps below to clear the cache:
- Open the browser you stream Netflix in.
- Tap the three-dot icon in the top right.
- Go to the History section and select History.
- Click the Clear browsing data option.
- On the next page, make sure all three boxes are ticked.
- Click the Clear data option.
- With this process you will have cleared the browser history along with the browser cache.
Reload the Netflix Website
Before trying other methods, you can try loading the website again. Although this looks very simple, by doing this you let the servers load the files properly.
Update Netflix
- Click the Windows icon in the bottom left corner and select the Microsoft Store app from the list of apps given.
- When the Microsoft Store opens, click the Library option and then the Get updates option.
- All apps that need an update will start updating. After the Netflix app is updated, restart it and check for the problem.
Sign In to Netflix Again
Sign out of your Netflix account and sign in again. If multiple people use your Netflix account, using your account on more than one device can cause a problem like this. To avoid this, sign out of your account, sign in again and try playing a movie or show.
Run Netflix as Administrator
Some permissions you have given on your computer may conflict with showing video when streaming something from Netflix. By running the app as administrator, you give it all the necessary permissions. Select the Netflix app on your desktop, right-click and select the Run as administrator option from the menu. Confirm the action and check whether the black screen problem is solved.
Besides these, you can update your computer's video driver and operating system and run a virus scan.
Netflix Black Screen Problem 2022 on Android and iOS
Clear the App Cache
- Go to your phone settings and select the Apps and notifications option.
- Select Netflix from the list of all available apps.
- Click the Storage and cache option.
- Tap the Clear cache option to delete all unnecessary files created by Netflix.
- Note that clearing the cache does not delete all app data.
Reinstall the Netflix App
Uninstalling and reinstalling apps helps find the source of a problem. So press and hold the Netflix app and uninstall it. Go to the store and reinstall the app.
Besides these, you can:
- Sign in to Netflix again,
- Update the Netflix app on your smartphone,
- Report the problem to the Netflix team,
- Check your internet speed,
- Check whether the Netflix servers are down,
- Turn off the VPN app.
Netflix Black Screen Problem 2022 on Samsung Smart TV
You may be watching shows and movies on an even bigger screen. To fix the problem:
- Check the HDMI cable.
- If you have a spare HDMI cable, use it instead of the old one and check whether the problem is solved.
- Change the HDMI port you plugged the cable into.
- Check your internet connection.
- Reinstall the Netflix app.
- If you are casting Netflix from your phone to a Chromecast using Google Home screen mirroring, disconnect it and try casting directly from the Netflix app.
- Turn off your device, plug the HDMI cable back in, reconnect to the internet and try again.
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